It is the ability to become aware of one´s own emotions and emotions of others, including the ability to grasp the emotional climate of a given context.
It is the ability to handle emotions appropriately. It means, among other things, to have good coping strategies and the capacity to self-manage enhancing emotions.
It is the ability to understand emotional states in others and maintain good interpersonal relationships. It integrates empathy, assertiveness, communication skills and active listening, cooperation and respect.